Last Updated: November 14, 2023
This Privacy Policy describes the privacy practices of Moonsong Labs, Inc. ("we", "us", or "our"), and how we handle personal information that we collect through our website at www.moonsonglabs.com, and any other website or service that we own or control and that links to this Privacy Policy (collectively, the "Service" or "Services").
We treat all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives, and not in their individual or household capacity.
Personal Information We Collect
We collect the following categories of personal information about you:
Information you provide to us:
- Contact information, such as your first and last name, email and mailing addresses, phone number, company name, and professional title.
- Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
- Usage information, such as information about how you use the Services and interact with us, including information associated with any content you upload to the Services or otherwise submit to us, and information you provide automatically when you use any interactive features of the Services.
- Marketing information such as your preferences for receiving our marketing communications and details about your engagement with them.
- Other information not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Automatic data collection
We and our service providers may automatically log and combine information about you, your computer or mobile device, and your interactions over time with the Services, online resources, and our communications, such as:
- Device data, including your computer's or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, and general location information such as city, state, or geographic area.
- Online activity data, including pages, screens and/or features you viewed, accessed and/or used, how long you spent on a page, screen and/or feature, the website you visited before browsing to the Services, navigation paths between pages or screens, information about your activity on a page, screen and/or feature, access times, duration of access, and whether you have opened or otherwise engaged with our communications, such as our marketing emails, or clicked links or files within them.
We use the following tools for automatic data collection:
- Cookies, which are text files that websites store on a visitor's device to uniquely identify the visitor's browser or to store information or settings in the browser.
- Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data.
- Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened.
Information we obtain from other sources:
- Social media. We may maintain pages on social media platforms, such as Twitter, LinkedIn, Telegram, and other third-party platforms.
- Other sources. We may obtain personal information from other third parties, such as marketing partners, publicly-available sources, and data providers.
How We Use Personal Information
We use personal information for the following purposes or as otherwise described at the time of collection:
To operate our Services:
- Provide, operate, maintain, secure, and improve our Services.
- Provide information about our Services.
- Communicate with you about our Services, including by sending you announcements, updates, security alerts, and support and administrative messages.
- Understand your needs and interests, and personalize your experience with our Services and our communications.
- Respond to your requests, questions, and feedback.
Research and development
As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We may use this anonymous data and share it with third parties for our lawful business purposes.
Direct marketing
We may send you direct marketing communications as permitted by law, including by email. You may opt-out of our marketing communications as described in the "Opt-out of marketing communications" section below.
Compliance and protection
- Comply with applicable laws, lawful requests, and legal process.
- Protect our, your or others' rights, privacy, safety, or property.
- Audit our internal processes for compliance with legal and contractual requirements.
- Enforce the terms and conditions that govern our website and Services.
- Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity.
How We Disclose Personal Information
We may share personal information with:
- Service providers. Companies and individuals that provide services on our behalf or help us operate the Services or our business.
- Professional advisors. Professional advisors, such as lawyers, auditors, bankers, and insurers.
- Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate.
- Business transferees. Acquirers and other relevant participants in business transactions.
Your Choices
- Opt-out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions in the communications you receive from us.
- Cookies. Most browser settings let you delete and reject cookies placed by websites.
- Do Not Track. We currently do not respond to "Do Not Track" or similar signals.
Other Sites and Services
Our Services may contain links to websites and other online services operated by third parties. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party.
Security
We use reasonable organizational, technical, and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration, and destruction of personal information we maintain.
Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Where we do so, we will update the date of this Privacy Policy and post it on the website.
How to Contact Us
If you have any questions or comments about this Privacy Policy, please email us at privacy@moonsonglabs.com.